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Returns & Refunds

Easy Returns!

We want to make your online shopping experience at Shindigs simple and fun - so we have made our returns policy as easy as possible!

For change of mind returns (online only):


For damaged or incorrect product returns (online only):

For Unclaimed Parcels Returns

Returns Process

Step 1: Call Shindigs to advise us of your returns request on (02) 4950 9561 during business.
Step 2: Pack the items being returned securely ensuring all items are still in the original factory packaging
Step 3: Please make sure you have included your invoice with the reason of return written at the bottom.
Step 4: Post your returns to:

Shindigs Party Warehouse
Attn: Webstore returns

3/31 Griffiths Rd
Lambton NSW 2299

Step 5: Once we receive your items we will notify you.
Step 6: We will check the items within 2 business days and if approved, process your refund. You will receive an email confirmation of the refund.
Step 7: The refund will be made to you in the same manner as it was paid. Please allow a further 2 to 10 days for that refund to show in your account due to bank/institution processing time.

Please Note:


Non-Refundable Items

Due to the nature of some of the products that we supply, some of our products are striclty non-refundable. Please see our list of non-refundable items below:

The following items are only refundable if they are purchased online and strictly unopened in any way (they must not have been worn), used or altered in any way (must be in original factory packaging):