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      • Hawaiian & Luau
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  2. Feedback

Feedback

Leave us your Feedback!

Here's what some of our customers are saying:

 

Levi

"The staff are amazing. I love it."

Ellie

"You have an amazing variety of supplies. I come there every time for my birthday to select balloons, plates, napkins etc. Shindigs has wonderful customer service and a wide display of their items. You are greeted every time you enter the store and the shop is so bright and colourful. Thank you for your wonderful business"

Rhianna

"I didn’t grab the name of the girl who served me with my balloon order this afternoon (9/9) but she deserves recognition for her fantastic customer service. She was friendly, helpful, patient, suggested different options AND gracefully copped the sass of my 5 year old much to my embarrassment. Sadly this level of service is no longer standard in retail so I believe it needs to be acknowledged and encouraged, it is so appreciated"

Kevin

"Well Done Guys!!!
23.5hrs from order to receiving!!!
Thank you!!!"

Heather

"My delivery arrived safely today and I am really delighted with all purchases. Thank you for the prompt attention to my order and the secure packaging to ensure it arrived intact"

Tanika

"Absolutely amazing customer service, fantastic online support and super quick delivery. I highly recommend these guys here at shindigs. Very memorable experience and will most definitely be back. Thanks guys :)"

 

Sophie 

"Hi, The hats arrive safely to site today!! Thank you SO much for your help and such a quick turnaround on short notice, really appreciate it.

 

Mel 

"Hi guys! I just wanted to drop you a line to say thank you for providing these metallic streamers for me. They were such a crucial part of the wedding ceremony (they were thrown as a celebration, as venue restrictions meant we were were unable to throw flowers/glitter/pompoms etc) and they worked so well! I thought you guys might like to know how thankful we were that you were able to provide them. Thanks!

 

Susan

"Thank you Shindigs. I really appreciate your great customer service and understanding. I will happily recommend your company to anyone. The products and the service are outstanding"

 

Susan and Georgia

"I've never had such awesome service. On the website I could type my questions and there was a REAL person to talk to on about cake colour that my 14 year old needed for a school cooking exam the next day. I'd rung every where and you were my last hope and your service on the internet, on the phone and when i arrived just before closing was so fantastic. You're now my favourite party shop and so much more. We have never shopped with you before as we live a little further away but now I don't care, you guys are so awesome - worth raving about to our friends and if there were a customer service award for Newcastles best service I would make sure you won it. Thank you from the bottom of my heart. Congrats to all your staff even the girl who didnt serve me gave me the hugest smile like wow! Thanks Thanks Thanks

 

Kelly

"Thankyou! So impressed with you guys and your service. You're always incredibly helpful! I will definitely be back and have already recommended you to my friends."

 

Jacqui

"Everything arrived today and looks fabulous! Thanks for the prompt and friendly service, I've already been recommending you to friends!"

 

Lynette 

"I am so impressed with the quick delivery of the candles. Thank you so much. I'll recommend your company to others"

 

Chadia

"Just want to let everyone know that Shindigs is awesome. I urgently needed some SPACE themed party things for a bday party. I ordered them from shindigs on a weds and they arrived Thursday!!! I was so relieved and pleased as party was on Sat. the online helper was so helpful..they let me know what items they had in stock and help organise for quick delivery. Outstanding customer service ..will use again and def. recommend to anyone in need of party stuff . Thanks again Shindigs"

 

Deb 

"Dear Kirralee, So impressed with your customer service and the amazingly prompt response I have received.  You have been amazingly fair and professional and I appreciated this very much. Will certainly be recommending your company whenever I have the opportunity and will return yet again as a customer when the occasion requires"

 

Christine

"I just want to say a big thank you to Kirralee and the team for all the follow up while we waited for my order to be completed and keeping me informed along the way. More often than not people are quick to complain and suggest that their celebration is ruined by a delay or change due to an out of stock. Well done team on an outstanding job!!" 

 

Jasmine

"Just wanted to let you know that I have received my order of Christmas Bon bons today and would like to say “Thank you for all your help.”  You have made it much easier for me to plan our Christmas Function this year. You answered all my questions so quickly and I was able to get my products within a week. I will be coming back next year!" 

 

Michelle

"A quick thank you for your customer service and great selection of products!!  Great quality products, nicely packaged and sent promptly. We had a first birthday party recently using all the items I purchased from you and everything went well. I will be shopping with you again in the future"

 

Belinda

"Thank you *kisses* you guys are great, my daughter is going to love this (18th Diamante Tiara)"

 

Jennifer

"Thank you so much to Kate who assisted with our recent order of 11 Elf Costumes. She was professional and courteous, and absolutely beyond helpful, and yet another reason why I will continue to shop at Shindigs"

 

Den

"Love this place – one stop shop for all your party planning needs. Huge selection at reasonable prices"

 

Sophie

"Thanks to the web team (Cindy and Kirralee) The hats arrive safely to site today!! Thank you SO much for your help and such a quick turnaround on short notice, really appreciate it."

 

John

"Thanks for arranging my last minute order of wine goblets so easily, its after 5.00pm and you were more than accommodating and pleasant. It’s nice to get good customer service every so often as it doesn’t happen that often these days"

 

Mellory

"I just received a notification that my purchase has already been dispatched, and I wanted to say thank you for sending them so quickly! I'm going to use them (Jelly Beans) to make Easter presents for people who can't have chocolate, and I was very pleased to get such a big bag for such a great price! Thanks!"

 

Sue 

"Thank you so much for the quick delivery of the plates, they are great. Wonderful place to do business with. Fantastic selection and prices. Keep you posted about your parcel. Speedy delivery. You will not get the variety or such great prices as they have anywhere"

 

Anna

"I would like to say thank you for your excellent customer service.  I wish all businesses were as efficient and professional as yours." 

 

Fatemah

"I've got my order recently and just like to thank you for everything. All of them are perfect. Exactly on time with great quality. Honestly you are the best seller on ebay I've ever deal with"

 

Melinda

"Excellent Shindigs had just what I was looking for after I had been to another 3 different shops earlier looking"

 

Alison 

"Best customer service ever, ever. I can't sing their praises enough - fast, responsive, friendly, great value party goods (and a huge range!), and they ship express. Smooth and easy transaction. Thanks so much Shindigs. I'll definitely be a return customer for my next party! :)" 

 

Mitch

"Shop has a tonne of content, and a huge range and diversity. Staff are always friendly and helpful. I would suggest this place for costumes and props, as well as any party equipment and accessories!"

 

Mia

"They literally have everything! Balloons, sweets, costumes...and for different themes as well. If you plan a party this is the store to go"

 

Adrian

"Everything you could ever think off for a fancy dress party is here .Plenty of variety and reasonably priced"

 

Carly

"Fantastic and efficient service! The staff couldn't do enough to ensure that I could purchase 16 witches hats. They ordered more in, and were delivered quicker than expected! Very satisfied customer!"

 

Dora

"Thank you Cindy for your prompt and excellent customer service over the phone with your assistance on sizing. The costume has arrived and it fits perfectly. Definitely recommend Shindigs"

 

Tracie

"Thank you for all your help once again while purchasing items for my sons 21st..he had a day at the races theme and while i thought it may be hard to find decorations to suit Shindigs had a huge range and a great service "

 

Kelsie

"Went to store with my 3 year old who believes helium balloons are magic, sales girl overheard and made sure that she kept the magic alive by acknowledging the magical features of the confetti balloon. Thank you for helping me keep her belief in all things magical and sparkly alive"

 

Lozzie

"Went to order balloons and Stephanie at the balloon counter couldn't be more helpful. Answered all my questions and helped with selection. Went back and Alanna assisted me. Fantastic service - can't wait to pick up my decorations."

 

Thomas

"Shindigs has literally everything to make your party pop"

 

Neanie

"Always have been able to find excactly what I was looking for."

 

Dana

"I just wanted to express my appreciation for your lovely staff member Elise (I think that was her name), who last night at 5 minutes to 5 pm, closing time, was not at all in a hurry to push me off the phone because she had to go home, was so very willing to go over and above, walking me trough the costumes you still had in store very patiently, and after purchasing a costume over the phone, waited for us to turn up, and handed it to us. Wonderful customer service from a staff member who I think should be very valued. Thank you."

 

Tina

"Fantastic prompt postage and loved loved my hat. Beautiful quality. When I rang to say Thankyou for the quality service the receptionist was so lovely and appreciative. Would highly recommend shindigs"

 

Ali

"Thank you to Kate, Mark and the team for your recent support of the Camp Quality Giggle Ball. The service we received from the first day of contact was exceptional. The quality of your product was equally as impressive!"

 

Mary-Jane

"Yesterday I was assisted by Felicity. Felicity is fabulous in her role. Extremely professional and efficient. Nothing was too much trouble and all done with a smile. Thank you!!!"

 

Janelle

"Thank You Shindigs, Very happy with my recent orders from you. I was finding it very hard to think of a theme for my partners 50th, after looking at your web site and seeing the wonderful selection you have for any party theme I couldn't go wrong. Thanks again."

 

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