WE ARE ONLY OPEN FOR PRODUCT ORDERS PLACED VIA OUR ONLINE STORE & BALLOON OR HELIUM ORDERS PLACED OVER THE PHONE IN ADVANCE

ONLINE ORDERS – PICKUP IN STORE (www.shindigs.com.au)

We aim to have the majority of online orders that are placed between 9am – 3pm, Monday to Friday ready within 1-4* hours from the time the order is placed, though on occasions it may take a little longer.
Orders placed outside of the times stated above will not be ready until the next day.
You will receive an email confirming when your order is ready for collection.
Please do not arrive to collect your online order without first receiving this email of confirmation as we will need to ask you to come back when your order is ready.

BALLOON OR HELIUM ORDERS PLACED OVER THE PHONE IN ADVANCE (ph 02 4950 9561 – choose option 2)

Balloon orders and payment must be placed over the phone in advance of when required. An agreed collection time will be given at the time the order is placed.
Due to the large volume of orders that we are currently handling we cannot guarantee to do balloons for you on the spot should you arrive at the warehouse without placing your order in advance.
We cannot guarantee that we will be able to help you if you arrive at the store without placing your order (as above) in advance.

We hope to re-open our doors to the public in early November. Until then we are trading by the above two methods.

We appreciate your kindness and cooperation whilst our staff navigate this difficult time.

Thank you for shopping local with Shindigs.

For the month of October we will continue to offer our
“Click & Collect” and “Phone order” model of business only.
We plan on re-opening for walk-in trade in early November.

For the expanded version of our ‘’Shindigs Reopening Roadmap” and the reasons behind our decision please click here

WE ARE OPEN for;

Contactless pick-up of click-and-collect and online orders placed through our website

Contactless pick-up of inflated balloon orders must be placed by phone on 4950 9561.

Our online store is operating as normal and you can still have your orders posted Australia wide.

Please Note: As NSW is currently in lockdown there is a higher amount of parcels currently being sent through the post. This is causing some delays for both standard and express delivery. Our local customers should consider taking advantage of our completely contact free collection service.

No customers may enter the store for instore purchases.

We are operating under a contactless pick-up system for all our local customers and following all COVID guidelines to protect our staff and customers.

Please call us on 4950 9561 or contact us via email webstore@shindigs.com.au during business hours if you have any questions or need further assistance.

We are trying to stagger our order collections as best we can. If you do arrive at the same time as others it is important that you stay in your vehicle until the staff advise that it is safe to collect your goods. Please remain patient whilst we navigate you through the collection process so we can ensure the safety of our staff and other customers.

HOW TO PLACE YOUR INFLATED BALLOON ORDER BY PHONE

Please call us during business hours on 4950 9561 and choose option 2 to speak to a balloon staff member and place your order.

Full payment is required at the time of booking.

CONTACTLESS PICK-UP PROCEDURE FOR INFLATED BALLOONS

Park your vehicle as close to the front of the store as possible.
Remain in your vehicle and call the store on 4950 9561 and choose option 2. We will ask you for the surname the order has been placed under.
A staff member will stay on the phone with you whilst they bring your balloons to the collection point (located behind the purple door) and run you through a few transportation instructions.
Wait until the staff member gives you a thumbs up from the front door before exiting your vehicle to pick up your order.

TAKING CARE OF YOUR BALLOONS

Helium expands if it gets too hot which may cause your balloons to pop so please keep them at a nice comfortable room temperature while you are travelling, it is best to put your car air conditioner on a low setting.
On the flip side helium also contracts in cold weather. If the temperature surrounding the balloons is particularly cold and they look like they are deflating, don't panic, just get them back into a comfortable room temperature and they will expand back out again.

Do not leave your balloons in the car, as they are such a confined space, cars can heat up quite quickly so it is best to take them straight out of your vehicle when you reach your destination.

Please hold the balloon weight and the bottom of the balloons, you want to avoid the weight dangling, potentially twisting and snapping the ribbon.

Hold the balloons as close as possible to your body when you are carrying them to your car, especially if it is windy.

HOW TO PLACE YOUR CLICK AND COLLECT ORDER ONLINE

Head to our website and add your products to the cart. Continue through to the checkout stage and enter in your details as normal (including your local address). Once you have completed all fields in Step 1, Step 2 will refresh and your pick up in store option will appear.

Proceed through to payment. You will receive an email when your order is ready for collection.

CONTACTLESS PICK-UP PROCEDURE FOR ONLINE ORDERS

Park your vehicle at the front of the store.
Remain in your vehicle and call the store on 4950 9561 - our staff will ask for the last name the order has been placed under.
A staff member will stay on the phone with you as they bring your order to the collection table.
Wait until the staff member has returned to the store and the doors have closed before exiting your vehicle to pick up your order.

Thank you for your co-operation and continued support whilst we navigate through this tough time. We hope you can all have a Shindigs party again real soon.

#celebratewithshindigs
#weregonnahaveaparty

Find Us

3/31 Griffiths Rd
Lambton NSW 2299

Store Opening Hours

Monday to Friday: 9:00 - 5:00
Saturday: 9:00 - 4:30
Sunday: 9:30 - 3:00

Webstore Help Desk Hours

Monday to Friday 9:00am - 5:00pm
(02) 4950 9561

Within Newcastle

Shindigs is located on Griffiths Road at Lambton in Newcastle, near the intersection of Griffiths Road and Turton Road. We are just around the corner from McDonald Jones Stadium (the Newcastle Knights Hunter Stadium). Look out for our road sign (see below) between O’Briens Glass on the corner and Hadleys Cycles (the bright orange building) 200m towards the freeway.

Coming from the CBD (the East)

Travel along Griffiths Road, heading west. When you reach Turton Road, the major traffic light intersection where you turn left to go to McDonald Jones Stadium, go straight across and we are approximately 150m up on the left hand side.

Coming from the freeway and Wallsend (the West)

Travel along Newcastle Road until it becomes Griffiths Road at Lambton. When you get to Turton Road, the major traffic light intersection where you turn right to go to McDonald Jones Stadium, turn right. Turnaround down Turton Road and come back to Griffiths Road. Turn left onto Griffiths Road and we are approximately 150m up on the left hand side.

Coming from Nelson Bay, Raymond Terrace or Maitland (the North)

Travel along Industrial Drive or the Pacific Highway as if you are heading towards Newcastle. At Mayfield turn right onto Hanbury Street, go over the railway line, and get onto Turton Road. When you get to the major traffic light intersection of Turton Road and Griffiths Road (the Knights Stadium is across the intersection on the left hand side) turn right and we are approximately 150m up on the left hand side.

Coming from Swansea, Belmont or Charlestown (the South)

Travel north along the Pacific Highway and turn left onto Northcott Drive. Travel north along Northcott which will become Bridges Road. Travel straight across Lambton Road and Bridges Road will become Turton Road (the Knights Stadium will be on your right hand side). When you get to the major traffic light intersection with Griffiths Road turn left and we are approximately 150m up on the left hand side

If you get stuck - call us for directions: (02) 4950 9561

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Store Location & Opening Hours